Privacy policy.

Privacy Policy

Last updated: 11.11.2025

1. Introduction

Windhorse Media (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website [yourwebsite.com], make an enquiry, or use our photography services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

  • Your name, email address, and phone number

  • Event or session details (e.g., date, location, type of shoot)

  • Billing or payment information (if applicable)

  • Images, likeness, or content created during a photography session

  • Any other information you choose to provide via our website contact form, email, or social media.

We may also collect limited non-personal information such as:

  • Browser type, IP address, and site usage statistics (for analytics and website improvement).

3. How We Collect Your Information

We collect information in the following ways:

  • When you contact us via our website form, email, or phone

  • When you book a session or make a payment

  • When you engage with us on social media

  • When you visit our website (through analytics tools such as Google Analytics or similar).

4. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries and provide quotes

  • Deliver photography services you have requested

  • Communicate about bookings, schedules, and payments

  • Manage your client account and deliver purchased products

  • Display images (with your consent) for marketing or portfolio purposes

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations.

5. Image Use and Consent

We respect your privacy regarding the use of your images.
Before using any photographs for marketing, social media, website galleries, or advertising, we will discuss with you at the time of the photoshoot. In the case of public event, consent is assumed.
You may withdraw consent at any time by contacting us at windhorse.media22@gmail.com

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your data is stored securely on password-protected devices and/or encrypted cloud storage systems.
If information is no longer required, we will take reasonable steps to delete or de-identify it.

7. Disclosure of Information

We do not sell or rent your personal information.
We may disclose your information only to:

  • Trusted third-party service providers (e.g., payment processors, print labs, delivery services) who assist us in operating our business

  • Legal authorities, where required by law.

8. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date.
To request access or correction, please contact us at windhorse.media22@gmail.com

9. Cookies and Analytics

Our website may use cookies and similar tracking tools to improve your browsing experience.
You can choose to disable cookies in your browser settings, but this may affect website functionality.

10. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised “Last updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint, please contact:

Windhorse Media
Email: windhorse.media22@gmail.com
Phone: 0409 825 833

We will respond to your enquiry promptly and in accordance with the Privacy Act 1988 (Cth).